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Customer Service

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Business & Economics:Customer Service

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1 Seybold, Patricia B.; Marshak, Ronni T. Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond
Crown Business. 0812930371 / 9780812930375 1998st edition. Hardcover. Very Good Very Good 
0812930371 Make it easy for customers to do business with you. 
Price: 14.95 USD
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2 Zemke, Ron; Connellan, Tom E-Service: 24 Ways to Keep Your Customers--When the Competition Is Just a Click Away
AMACOM. 0814406068 / 9780814406069 2001st edition. Hardcover. Very Good Very Good 
0814406068 24 ways to keep your customers - when the competition is just a click away. 
Price: 14.00 USD
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